Money Back Guarantee
We also call this your satisfaction guarantee. Quite simply, if you are not entirely satisfied with your purchase, for any reason whatsoever, you can return the item for a full refund.
No ifs, no buts.
Contact our customer service team: firstname.lastname@example.org who will process the return for you and will forward a RMA number to your email address along with information on how to return your item.
You can open and use items you’ve received, but in order to return it for a refund, the product must be in the same 'new' condition you received it.
Please note that you will be responsible for the cost of returning an item to us unless the product being returned is an approved Lifetime Warranty Claim. For more information please refer to our Lifetime Warranty terms.
It is recommended that customers use a traceable postage service for returns as we cannot be held responsible for items that go missing in transit.